SYSTEM all green source trustpilot.com queue 12,847 profiles p99 latency 186ms dataflirt.com · scraper/trustpilot-com
RUN · 114 active pipelines · trustpilot.com live

Trustpilot data,
at warehouse scale.

We extract company profiles, verified reviews, TrustScores, and category rankings from Trustpilot. Delivered as clean JSON, CSV, or Parquet to S3, BigQuery, or Snowflake on your cadence.

Reviews extracted
845K /day
Profile updates
42.1K /24h
Category rankings
18K /run
Active pipelines
114
Uptime
99.98%
Data Dictionary

Every field we extract from trustpilot.com

Structured, schema-consistent data across all major object types — delivered clean, typed, and ready to query.

Complete list of extractable fields for Company Profiles objects from trustpilot.com. All fields typed and schema-versioned.

domaincompany_nametrust_scorereview_countcategoriesclaimed_statuslocationwebsite_urlemailphone
company_profiles
● 200 OK
"domain": "monzo.com",
"company_name": "Monzo",
"trust_score": 4.4,
"review_count": 31492,
"claimed_status": true,
"categories": "['Bank', 'Financial Institution']",
"location": "London, United Kingdom"
# domaincompany_nametrust_scorereview_countcategoriesclaimed_status
1
2
3

Complete list of extractable fields for Reviews objects from trustpilot.com. All fields typed and schema-versioned.

review_idcompany_domainratingtitletextdate_publisheddate_experiencedverified_statusreviewer_namereply_textreply_date
reviews
● 200 OK
"review_id": "64b1a2c9e4b0d1a2c9e4b0d1",
"company_domain": "monzo.com",
"rating": 5,
"title": "Excellent customer service",
"verified_status": "Invited",
"date_published": "2023-10-14T08:22:11Z",
"reply_date": "2023-10-15T09:10:00Z"
# review_idcompany_domainratingtitletextdate_published
1
2
3

Complete list of extractable fields for Reviewer Profiles objects from trustpilot.com. All fields typed and schema-versioned.

reviewer_idnamecountryreview_countuseful_votesimage_urlprofile_urllatest_review_date
reviewer_profiles
● 200 OK
"reviewer_id": "5f8a9b2c1d3e4f5a6b7c8d9e",
"name": "Sarah Jenkins",
"country": "GB",
"review_count": 14,
"useful_votes": 3,
"latest_review_date": "2023-10-14"
# reviewer_idnamecountryreview_countuseful_votesimage_url
1
2
3

Complete list of extractable fields for Transparency Metrics objects from trustpilot.com. All fields typed and schema-versioned.

domainasks_for_reviewstime_on_trustpilotmerged_profilesflagged_reviews_countreply_ratereply_timeorganic_review_pct
transparency_metrics
● 200 OK
"domain": "monzo.com",
"asks_for_reviews": true,
"time_on_trustpilot": "7 years",
"reply_rate": 98.2,
"reply_time": "< 24 hours",
"organic_review_pct": 12.4
# domainasks_for_reviewstime_on_trustpilotmerged_profilesflagged_reviews_countreply_rate
1
2
3

Complete list of extractable fields for Category Rankings objects from trustpilot.com. All fields typed and schema-versioned.

category_namecategory_urlrank_positioncompany_domaincompany_nametrust_scorereview_countlocation
category_rankings
● 200 OK
"category_name": "Bank",
"rank_position": 3,
"company_domain": "monzo.com",
"trust_score": 4.4,
"review_count": 31492,
"location": "United Kingdom"
# category_namecategory_urlrank_positioncompany_domaincompany_nametrust_score
1
2
3

Capabilities

Everything you need from Trustpilot - structured and scaled

Our Trustpilot scraper handles the platform's aggressive anti-bot measures, dynamic React state hydration, and strict pagination limits. You get clean sentiment data without the HTTP 403 errors.

Full Company Profiles

Extract TrustScore, review counts, category assignments, claimed status, and contact information for any registered business domain.

Comprehensive Review Mining

Capture review text, star rating, publication date, experience date, and verification status across the entire review corpus.

Company Response Tracking

Extract company reply text and response timestamps to measure customer service SLA and engagement rates.

Transparency Metrics

Monitor if a company actively asks for reviews, their reply rate, average reply time, and the percentage of organic versus invited reviews.

Reviewer History

Scrape public reviewer profiles to determine review count, geographic location, and useful votes to flag potential astroturfing.

Category & Leaderboard Scraping

Track company rank positions within specific Trustpilot categories and monitor new entrants in your industry.

Multi-Region Extraction

Support for trustpilot.com, trustpilot.co.uk, trustpilot.dk, and all other regional domains with localised date parsing.

Cloudflare Circumvention

Automated TLS fingerprint spoofing and residential proxy rotation to bypass Trustpilot's strict Cloudflare Turnstile protection.

Scheduled Diffs

Maintain state and only extract new reviews published since the last pipeline run, reducing compute costs and storage bloat.

// engagement pipeline

From domain list to warehouse record

Brief in. Clean data out.

Define Scope
d 0

Provide target domains, category URLs, or competitor lists. We design the extraction schema together.

Pipeline Build
d 2–4

We configure Scrapy / Playwright crawlers, proxy rotation, session management, and Cloudflare bypass logic.

Validation & QA
d 4–6

Schema validation, null-rate checks, date normalisation, and sample exports before full launch.

Delivery
ongoing

JSON / CSV / Parquet pushed to your S3 bucket, BigQuery dataset, or Snowflake stage on agreed cadence.

Under the hood

How our Trustpilot pipeline handles the hard parts

Trustpilot relies on Cloudflare and strict pagination limits. Here is how we maintain stable extraction.

pipeline-monitor · trustpilot.com · live ● active
// fingerprinting
Identity rotation
TLS fingerprintrandomised
User-agentrotated
IP poolresidential
Challenges blocked0
// pagination
Page coverage
48,291 pages queued running
// observability
Pipeline health
99.9%
uptime
142ms
p99 lat
0.3%
null rate
2
alerts
Anti-bot layer
Cloudflare Turnstile bypass

Trustpilot uses aggressive Cloudflare protection. Our infrastructure uses residential proxies combined with custom TLS fingerprinting and automated Turnstile solvers to maintain high success rates without IP bans.

Pagination limits
Overcoming the 500-page cap

Trustpilot limits pagination to 500 pages per view. For companies with millions of reviews, we implement automated date-slicing algorithms to extract the complete historical corpus without hitting hard limits.

Dynamic rendering
React state extraction

Much of Trustpilot's data is hydrated via React. We intercept the Next.js build state directly from the DOM, extracting clean JSON payloads rather than relying on brittle CSS selectors.

Data normalisation
Multi-locale date parsing

Regional Trustpilot domains format dates and numbers differently. Our pipeline normalises all timestamps to UTC ISO-8601 and standardises review metrics regardless of the source locale.

Change detection
Only scrape new reviews

For ongoing monitoring, we track the latest review ID per domain. Subsequent runs only fetch new reviews and updated company metrics, providing a clean changelog.

Applications

Who uses Trustpilot data - and how

Teams across industries use trustpilot.com data to build competitive products and smarter operations.

01
Competitor Benchmarking

Track competitor TrustScores, review velocity, and customer complaints to identify service gaps and market opportunities.

02
Sentiment Analysis & NLP

Feed verified review text into natural language processing models to categorise customer pain points and feature requests.

03
Lead Generation

Identify companies with poor TrustScores in specific categories to target them with reputation management or alternative software solutions.

04
Brand Reputation Monitoring

Aggregate reviews across multiple regional Trustpilot domains into a single internal dashboard for customer success teams.

05
Investment Due Diligence

Private equity firms analyse historical TrustScore trends and review volume to validate company growth claims and customer retention.

06
Trust & Safety Verification

Analyse reviewer profiles and transparency metrics to detect review gating, astroturfing, and fake review rings.

Why DataFlirt

"Trustpilot is the definitive system of record for European and North American consumer sentiment - but extracting it requires bypassing aggressive bot protection."

Most teams fail at Trustpilot scraping because they hit Cloudflare blocks or pagination caps. DataFlirt handles the TLS fingerprinting, proxy rotation, and state hydration required to extract review corpora reliably. You get normalised sentiment data, not HTTP 403 errors.

Technical Spec

Trustpilot scraper - technical capabilities

Everything supported by our trustpilot.com scraper — rendered SPA elements, auth walls, rate-limit evasion and beyond.

Cloudflare bypass
Automated TLS fingerprinting and Turnstile solving via Playwright
Supported
Verified status extraction
Captures 'Invited', 'Redirected', and 'Organic' review tags
Supported
Company response text
Extracts the exact reply text and timestamp from the business
Supported
Historical review pagination
Bypasses the 500-page limit via automated date-range slicing
Supported
Regional domain support
Supports trustpilot.com, .co.uk, .dk, .de, .fr, and all others
Supported
Change detection (diffs)
Only extracts new reviews since the last pipeline execution
Supported
Private reviewer email addresses
PII and account email addresses are not publicly exposed
Partial
B2B Analytics Dashboard metrics
Requires authenticated access to the company's private Business account
Partial
Infrastructure

Infrastructure powering the Trustpilot pipeline

Open-source tooling on proven cloud infra — no vendor lock-in, full observability.

ScrapyPlaywrightPython 3.12RedisPostgreSQLApache AirflowAWS LambdaS3CloudWatch2CaptchaCapSolverResidential ProxiesDockerKubernetesGrafanaPrometheus
Scrapy + Playwright Stack

Scrapy handles crawl orchestration, deduplication, and retry logic. Playwright handles JavaScript rendering, cookie sessions, and Cloudflare challenges.

Residential Proxy Infrastructure

We maintain pools of residential ISP proxies across EU and US regions. Rotation happens per-request with sticky sessions where required.

Cloud-Native Orchestration

Pipelines run on AWS Lambda (burst) and ECS (sustained). Airflow handles scheduling, dependency management, and SLA alerting.

Output & Delivery

Your data, your destination

Data delivered to where your team already works — no new tooling required.

JSON
Newline-delimited or nested - schema versioned per run
CSV
Flat file with typed columns - Excel/Sheets compatible
XLS
Excel spreadsheet format for business analysts
Parquet
Columnar format for BigQuery, Snowflake, Athena
AWS S3
Direct bucket delivery - compatible with any data lake
Webhook
HTTP POST per record for real-time downstream processing
API
REST endpoint to query your extracted data on demand
BigQuery
Streamed directly into your dataset with schema auto-detect
Snowflake
Stage + COPY INTO workflow - incremental or full-replace
S3
Direct bucket delivery — compatible with any data lake
// faq

Common questions.

About trustpilot.com scraping, legality, and pipeline operations.

Ask us directly →
Is scraping Trustpilot legal?

Scraping publicly available information from Trustpilot is generally permissible under applicable law. DataFlirt targets only public, non-authenticated company profiles and reviews. We do not extract personal data beyond public display names, circumvent authentication walls, or violate GDPR.

How do you bypass Cloudflare on Trustpilot?

We use residential ISP proxies, full Playwright browser sessions with realistic TLS fingerprints, and automated Turnstile solvers. We monitor for HTTP 403 rate spikes in real time and trigger pool rotation automatically.

Can you extract all historical reviews for a company?

Yes. Trustpilot limits UI pagination to 500 pages. For companies with massive review volumes, our pipeline automatically slices the extraction by date ranges to capture the entire historical corpus without hitting the pagination cap.

Do you capture company responses to reviews?

Yes. We extract the exact text of the company's reply, the date of the reply, and calculate the time delta between the review publication and the company response.

Can you scrape local Trustpilot domains?

Yes. We support all regional variants including trustpilot.co.uk, trustpilot.dk, and trustpilot.de. Our pipeline automatically normalises dates and numeric formats to a standard UTC schema.

How do you handle incremental review updates?

For ongoing pipelines, we maintain a state file of the latest review IDs seen per company domain. Subsequent runs only extract reviews published after that ID, delivering a clean changelog of new sentiment.

$ dataflirt scope --new-project --source=trustpilot.com ready

Tell us what
to extract.
We do the rest.

20-minute scoping call. Pilot dataset within the week. Production within two. Whether you need a one-off historical review dump or a continuous sentiment-monitoring feed across 10,000 domains - we scope, build, and operate the pipeline. Tell us what you need.

hello@dataflirt.com · Bengaluru · IST · typical reply < 4h
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