SYSTEM all green source trustradius.com queue 11,842 pages p99 latency 189ms dataflirt.com · scraper/trustradius-com
RUN · 41 active pipelines · trustradius.com live

B2B software intelligence,
delivered at scale.

We extract software profiles, verified reviews, trScores, pros/cons, and alternative comparisons from TrustRadius. Delivered as clean JSON, CSV, or Parquet to S3, BigQuery, or Snowflake on your cadence.

Products tracked
34,912
Reviews extracted
412K /month
Categories mapped
843
Active pipelines
41
Uptime
99.98%
Data Dictionary

Every field we extract from trustradius.com

Structured, schema-consistent data across all major object types — delivered clean, typed, and ready to query.

Complete list of extractable fields for Software Profiles objects from trustradius.com. All fields typed and schema-versioned.

product_idproduct_namevendor_namecategorytr_scoretotal_reviewsdescriptionpricing_summarywebsite_urltrustmap_status
software_profiles
● 200 OK
"product_id": "p-4921",
"product_name": "Salesforce Sales Cloud",
"vendor_name": "Salesforce",
"category": "CRM Software",
"tr_score": 8.3,
"total_reviews": 3412
# product_idproduct_namevendor_namecategorytr_scoretotal_reviews
1
2
3

Complete list of extractable fields for Reviews & Ratings objects from trustradius.com. All fields typed and schema-versioned.

review_idproduct_namereviewer_rolecompany_sizeratinglikelihood_to_recommendprosconsuse_caseroireview_date
reviews_& ratings
● 200 OK
"review_id": "r-98421",
"product_name": "Salesforce Sales Cloud",
"reviewer_role": "Sales Director",
"company_size": "1001-5000",
"rating": 9,
"likelihood_to_recommend": 9
# review_idproduct_namereviewer_rolecompany_sizeratinglikelihood_to_recommend
1
2
3

Complete list of extractable fields for Feature Ratings objects from trustradius.com. All fields typed and schema-versioned.

product_idfeature_namefeature_categoryaverage_ratingrating_counttop_positive_mentiontop_negative_mentionscraped_at
feature_ratings
● 200 OK
"product_id": "p-4921",
"feature_name": "Lead Management",
"feature_category": "Sales Automation",
"average_rating": 8.7,
"rating_count": 2104,
"scraped_at": "2023-10-12T08:00:00Z"
# product_idfeature_namefeature_categoryaverage_ratingrating_counttop_positive_mention
1
2
3

Complete list of extractable fields for Alternatives objects from trustradius.com. All fields typed and schema-versioned.

product_idcompared_product_idcompared_product_namewin_ratefeature_comparison_scoreuser_preference_pctoverlapping_categoriescomparison_url
alternatives
● 200 OK
"product_id": "p-4921",
"compared_product_name": "HubSpot Sales Hub",
"win_rate": 54.2,
"feature_comparison_score": 8.5,
"user_preference_pct": 61,
"comparison_url": "https://www.trustradius.com/compare/..."
# product_idcompared_product_idcompared_product_namewin_ratefeature_comparison_scoreuser_preference_pct
1
2
3

Complete list of extractable fields for Categories objects from trustradius.com. All fields typed and schema-versioned.

category_idcategory_nametotal_productstop_rated_producttrustmap_urlbuyer_guide_textmarket_sizescraped_at
categories
● 200 OK
"category_id": "c-112",
"category_name": "CRM Software",
"total_products": 412,
"top_rated_product": "Salesforce",
"buyer_guide_text": "Customer Relationship Management...",
"scraped_at": "2023-10-12T08:00:00Z"
# category_idcategory_nametotal_productstop_rated_producttrustmap_urlbuyer_guide_text
1
2
3

Capabilities

Everything you need from TrustRadius - nothing you don't

Our TrustRadius scraper handles every layer of the platform: software profiles, verified reviews, trScores, and alternative comparisons - with JavaScript rendering and anti-bot circumvention built in.

Comprehensive Software Profiles

Extract trScore, vendor details, pricing summaries, and category mappings for any B2B product.

Deep Review Parsing

Capture full-text pros, cons, use cases, ROI evaluations, and likelihood-to-recommend scores.

Reviewer Demographics

Extract company size, industry, and reviewer job title to segment sentiment by target market.

TrustMap Intelligence

Map product positioning across TrustRadius TrustMaps to track market leaders and challengers.

Alternative Comparisons

Extract head-to-head comparison data, win rates, and user preference percentages.

Feature-Level Ratings

Capture granular ratings for specific product features, usability, and customer support.

Historical trScore Tracking

Monitor changes in overall product scores and review velocity over time.

Category Taxonomy Mapping

Extract the full TrustRadius category tree to understand market segmentation and overlapping tools.

Scheduled + Streaming Modes

Run one-off bulk exports or configure continuous pipelines at weekly or monthly cadences.

// engagement pipeline

From category list to warehouse record

Brief in. Clean data out.

Define Scope
d 0

Provide target categories, product lists, or vendor names. We design the extraction schema together.

Pipeline Build
d 2–4

We configure Scrapy / Playwright crawlers, proxy rotation, and anti-bot circumvention for trustradius.com.

Validation & QA
d 4–6

Schema validation, null-rate checks, and review sampling before full launch.

Delivery
ongoing

JSON / CSV / Parquet pushed to your S3 bucket, BigQuery dataset, or Snowflake stage on agreed cadence.

Under the hood

Navigating TrustRadius data extraction

TrustRadius employs strict rate limiting and dynamic content loading. Here is how we maintain pipeline stability.

pipeline-monitor · trustradius.com · live ● active
// fingerprinting
Identity rotation
TLS fingerprintrandomised
User-agentrotated
IP poolresidential
Challenges blocked0
// pagination
Page coverage
48,291 pages queued running
// observability
Pipeline health
99.9%
uptime
142ms
p99 lat
0.3%
null rate
2
alerts
Anti-bot layer
Residential proxy rotation + fingerprint spoofing

TrustRadius uses strict rate limiting and Cloudflare protection. Our crawlers use residential ISP proxies with realistic browser fingerprints and full cookie session management to bypass blocks.

JavaScript rendering
Full Playwright execution for SPA content

TrustMaps and paginated reviews are heavily JavaScript-rendered. We run full Playwright browser sessions with JavaScript execution to capture data that headless HTTP clients miss entirely.

Schema stability
Resilient selectors with fallback chains

TrustRadius updates its DOM structure frequently. Our selector strategy uses multiple fallback chains per field so a layout change does not break your data pipeline overnight.

Review deduplication
Hash-based indexing

Products often appear in multiple categories. We maintain a hash index of reviews to ensure overlapping data is only processed once, reducing storage bloat and downstream processing load.

Monitoring & alerting
24/7 pipeline health tracking

Every run emits structured logs to our observability stack. We alert on null-rate spikes, score outliers, and coverage drops - and respond before you notice.

Applications

Who uses TrustRadius data - and how

Teams across industries use trustradius.com data to build competitive products and smarter operations.

01
Competitor Intelligence

Track competitor trScores, feature gaps, and negative sentiment to arm sales teams with kill sheets.

02
Product Strategy

Analyse feature-level ratings across categories to identify market gaps and prioritise roadmap development.

03
Go-to-Market Messaging

Mine verified pros and cons to align marketing copy with actual user vocabulary and pain points.

04
Investment Due Diligence

PE firms track review velocity and sentiment shifts to evaluate B2B software targets.

05
Market Research

Map category taxonomies and TrustMap positions to understand vendor consolidation and emerging niches.

06
Vendor Assessment

IT procurement teams ingest aggregated review scores to evaluate software renewals and vendor risk.

Why DataFlirt

"TrustRadius holds the most detailed, verified B2B software sentiment on the web - but it remains locked in HTML until you build the infrastructure to extract it."

Most teams underestimate the investment required: reliable TrustRadius scraping requires residential proxies, full JavaScript rendering for dynamic TrustMaps, and daily selector maintenance. DataFlirt absorbs that complexity so your engineers can focus on product analysis - not the infrastructure.

Technical Spec

TrustRadius scraper - technical capabilities

Everything supported by our trustradius.com scraper — rendered SPA elements, auth walls, rate-limit evasion and beyond.

JavaScript rendering
Full Playwright sessions for TrustMaps and paginated reviews
Supported
Residential proxy rotation
ISP-grade residential IPs to bypass rate limiting
Supported
Review pagination
Deep extraction of all review pages, not just the front page
Supported
Pros/Cons extraction
Structured parsing of specific review sections
Supported
TrustMap positioning
Capture quadrant data and relative product scoring
Supported
Historical tracking
Time-series data for trScore and review counts
Supported
Reviewer identities (Name/Email)
PII and exact reviewer identities are masked or gated behind user login
Partial
Vendor backend analytics
Private lead generation and traffic metrics available only to vendor accounts
Partial
Infrastructure

Infrastructure powering the TrustRadius pipeline

Open-source tooling on proven cloud infra — no vendor lock-in, full observability.

ScrapyPlaywrightPython 3.12RedisPostgreSQLApache AirflowAWS LambdaS3CloudWatch2CaptchaCapSolverResidential ProxiesDockerKubernetesGrafanaPrometheusBigQuery
Scrapy + Playwright Stack

Scrapy handles crawl orchestration, deduplication, and retry logic. Playwright handles JavaScript rendering, cookie sessions, and interaction flows for dynamic profiles.

Residential Proxy Infrastructure

We maintain pools of residential ISP proxies to bypass Cloudflare and IP-based rate limiting. Rotation happens per-request with sticky sessions where required.

Cloud-Native Orchestration

Pipelines run on AWS Lambda and ECS. Airflow handles scheduling, dependency management, and SLA alerting. All state stored in managed Postgres.

Output & Delivery

Your data, your destination

Data delivered to where your team already works — no new tooling required.

JSON
Newline-delimited or nested - schema versioned per run
CSV
Flat file with typed columns - Excel/Sheets compatible
XLS
Excel spreadsheet format for non-technical stakeholders
Parquet
Columnar format for BigQuery, Snowflake, Athena
AWS S3
Direct bucket delivery - compatible with any data lake
Webhook
HTTP POST per record for real-time downstream processing
API
REST endpoint access to query extracted datasets directly
PostgreSQL
Upsert into your existing schema with conflict resolution
S3
Direct bucket delivery — compatible with any data lake
// faq

Common questions.

About trustradius.com scraping, legality, and pipeline operations.

Ask us directly →
Is scraping TrustRadius legal?

Scraping publicly available information from TrustRadius is generally permissible under applicable law. DataFlirt targets only public, non-authenticated product, pricing, and review data. We do not extract personal data or circumvent authentication walls.

How do you handle anti-bot systems?

We use residential ISP proxies, full Playwright browser sessions with realistic fingerprints, and request timing modelled on human behaviour. This bypasses standard Cloudflare protections and rate limiting.

Can you extract data from specific software categories?

Yes. You can provide a list of specific product URLs, vendor names, or entire category trees for us to crawl and extract.

Do you capture the full text of pros and cons?

Yes. We extract the full text for pros, cons, use cases, and ROI descriptions, structured as distinct fields in the final dataset.

How fresh is the data?

Pipelines can be configured for weekly or monthly cadences depending on your needs. A full catalogue refresh typically completes within a 12-24 hour window.

Can I request a sample dataset?

Yes. We provide a sample run of up to 50 products or reviews as part of the pre-engagement scoping process so you can validate schema fit and data quality.

$ dataflirt scope --new-project --source=trustradius.com ready

Tell us what
to extract.
We do the rest.

20-minute scoping call. Pilot dataset within the week. Production within two. Whether you need a one-off category dump or continuous sentiment monitoring across 10,000 B2B products - we scope, build, and operate the pipeline. Tell us what you need.

hello@dataflirt.com · Bengaluru · IST · typical reply < 4h
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